Ever wanted to know what your employees are doing on the phone?
Introducing Reporter!
(Your personal little spy inside the phone system.)
What this valuable monitoring program will tell you:
Who is the most/least productive on the phone.
Who keeps calling that darn radio station!
Do you have too many lines, or too few?
Do you need a way to charge your clients for over-the-phone consultations?
Get alerts on your desktop the minute someone completes a naughty call! You can choose whether to activate a screen pop, a sound, and/or a log file.
Figure out if you are giving the phone company too much money! Generate a line report to see unused/unneeded lines. Also see differences between incoming and outgoing calls.
Do you have a tech support or customer service department you want to keep track of? Easily setup a group of employees by double clicking extensions and entering a name...
...and track their performance individually or as a group.
Maybe you simply just want to apply a filter to the existing database of calls. You can filter by Extension, Group, Account code, Phone Line, or even Phone Number.
You can use one computer to capture and report...
...or, utilizing your Windows Network*, you can capture on one computer and report on one or more computers. At no extra charge!
Requirements:
*Windows and Microsoft Windows are Trademarks of the Microsoft Corporation
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